Silence Is Golden When It Comes to Rejection

Silence Is Golden When It Comes to Rejection To tell or not to tell? That is the question with some legal and HR experts disagreeing whether it is kinder to tell an applicant why they were rejected for a job or smarter never to communicate with the person once the decision has been made. Writing at FindLaw.com, Attorney Aditi Mukherji says human resources people should not follow up on the issue of rejection because correspondence on the issue thats not written well could be the basis for legal action. He says, One simple solution for business owners Just dont send rejection letters at all as many firms are doing, according to U.S. News.That article says, The decrease in employer response to job applicants may be a natural consequence of the faceless online applicant tracking system, but also the result of a greater fear. With todays recession bringing more employment lawsuits, your companys appli cant rejection letters could be very costly if written in a way that could spark legal action, warns George Lenard, the originator of Georges Employment Blawg.Mukherji offers five tips if people absolutely feel like they want to send rejection letters. In his advice he cites the story of a Cleveland headhunter named Kelly Blazek who attained notoriety after berating a recent graduate for wanting to link up on LinkedIn.Be succinct. Mukherji writes that a succinct approach could prevent future legal troubles and dont spend time lambasting an applicant.Dont be specific about why he or she didnt get the job. He advises, Keep it general. Lawsuits may be prompted by perceptions that the reasons offered were a pretext for something more legally dubious such as unlawful discrimination.Dont mention the experience and qualifications of other candidates. If a lawyer pursues legal action against your company, you could be forced to prove why other candidates were better qualified and face repe rcussions if they are not judged so by legal standards.Dont make empty promises. Mukherji says, You could be vulnerable to legal consequences if you lose or misplace the resume. The same might happen if you give the impression the applicant is qualified for a future opening, only to hand him or her a string of rejections.Show respect. One of the best ways to avoid legal action is to treat people like, you guessed it, people. Dont underestimate the value of being respectful, even on the faceless Internet, Mukherki writes.Of course, there are those who feel all applicants should get told why they were not hired after an interview (or series of interviews). Susan Heathfield, who writes about human resources for About.com, says, How you treat candidates for your jobs really matters. Sending a candidate rejection letter to the applicants who were not selected for the job is an extra, but positive step, your company can take to build good will with candidates and establish yourself as an employer of choice.As Heathfield and other experts say its all about building your companys brand. Even a rejected job seeker can have a positive feeling about your firm and share that impression with others if the rejection is handled well. Your reputation, built one candidate at a time, is critical to your ongoing ability to attract the best and most skilled talent to your firm. Candidates make decisions about your company based on their treatment and officially notifying them about your employment decisions is a point in your favor, writes Heathfield.Of course, those rejections do need to be balanced against the legal concerns. So, it all boils down to this write nicely worded, positive rejection letters but realize if you slip up, you could mucksmuschenstill get sued. In the words of one great wit, No good deed goes unpunished.

How Pet Groomers Can Prevent Injuries and Accidents

How Pet Groomers Can Prevent Injuries and AccidentsHow Pet Groomers Can Prevent Injuries and AccidentsWhile being a pet groomer can be very rewarding and potentially lucrative, this is the hands-down most challenging profession within the pet industry, especially in that this field presents the greatest potential for injuries and accidents- to pets and groomers themselves. Not only do groomers often find themselves servicing squirmy, frightened, uncooperative or even downright aggressive pets, those in this profession as a rule work with sharp objects, cumbersome grooming tables, heated dryers, water, and other potentially hazardous objects and safety issues. Even the most experienced, skilled, responsible pet groomers are not immune from the periodic accident, often through no real fault of their own. As the old adage goes, An ounce of prevention is worth a pound of cure. So below are some very important tips for preventing pet grooming accidents. Learn from Other Pet Grooming Ac cidents In the recent past, there have been quite a few horror stories related to this profession.In 2012, two customers that took their dogs to a Petco in Hawaii sued the store after their pets were allegedly injured. There have also been reports of unattended dogs being hanged by grooming loops when they accidentally fell from or attempted to jump off of grooming tables, dogs succumbing to heat exhaustion after being left under too-hot dryers, and dogs being attacked and severely injured or even killed by other dog customers. Chuck Simons, the inventor of the Groomers Helper pet grooming restraint, recounted an incident at an unnamed salon during which a dog jumped from a table when he saw his owner outside the salon, crashed through a plate glass window and caused a car accident, resulting in $1 mio in total damages These may be extreme, rare examples of the kinds of accidents that can happen in pet grooming salons. But this illustrates how important it is for groomers to stay o n their toes and be prepared for anything. Safety Tips Make sure that the equipment you use ensures maximum safety for the pets, your employees and you. In addition, one needs to handle puppies, older dogs, and overweight pets with particular care. The aforementioned Groomers Helper is an excellent device in that it keeps pets from spinning, getting tangled in the loop, leaping and/or falling from tables and biting. Be careful when clipping or shaving pets that have extremely matted coats. As the mats may be very close to the skin surface, this presents a greater potential for cuts and nicks. So, if possible, draw the mat away from the skin with a comb before clipping. If this is not possible, consider shaving the pet. Be mindful of wet floors and dry them immediately to prevent slips and falls. This also goes for any areas where customers may be present. As such, be sure to clean up after any pet accidents in your waiting areas, make sure that dogs are separated to prevent figh ts, and always keep dogs secured on a leash when leading them through the salon. There are certain aromatherapy shampoos and grooming products that actually have a calming effect on pets. Last but not least, patience and gentleness really are great virtues in this profession. Always remain calm and speak to the pets in a soft, soothing voice and handle them with lots of TLC. What to Do in the Event of Injuries or Accidents Advanced preparation and always anticipating a worst-case scenario are crucial, which is why it is so important to have right liability insurance. When shopping for policies, bear in mind the possibility of accidents and injuries, to your clients and employees. It is equally important to always have first aid kits available- for pets and people- with the following items GauzeBand-AidsPeroxideAntibiotic cream You should immediately point out any injuries to the pets parents, apologize and offer to pay any vet bills that may result due to the injury. You then ma y want to offer the client a free grooming session. Pick the Right Employees Another factor that is very important to consider is hiring the right staff as a preventative measure. Although certification and formal training are currently not required to be a pet groomer if at all possible its best to hire people who have received this. Its also very important to determine if your employees actually love animals, which is one trait that a lot of grooming business proprietors might overlook during the hiring process. Its easy to merely assume that anyone in this profession loves pets. Sorry to say, there are people who get into this pet services industry simply because its in demand and they merely regard this as a way to make a buck, not because they genuinely love animals. Those who do really love animals are more likely to work well with them and be more cautious. Know When to Fire Your Four-Legged Clients There may be occasions when one of your four-legged clients is so out of control and even downright dangerous, to others and themselves, that theres just no dealing with them. Thats when it may be time to part ways. Ultimately, maintaining such clients is just not worth the effort and stress, for you or the pet. So politely inform the client that you feel its in the best interest of the pet to cease being serviced by you. Ultimately, pet groomers who follow these guidelines and are always prepared for the worst-case scenarios can minimize potentially tragic accidents and injuries to pets, your human clients, your employees and yourself.